An online tenant portal has revealed what tenants are most likely to dislike about you and your property

42% – Repairs

Significantly more than one in three complaints lodged against landlords involve poor states of repair and maintenance, including problems with dampness. 

24% – The rent 

Just short of a quarter of reported complaints involve sudden increases to the rent. Landlords who increase the rent without due notice and provide no reasons for the move, not surprisingly, tend to anger their tenants and often see leases broken early.  

24% – Harassment 

A key tip off point for tenants is if their landlord does not abide by official landlord-tenant protocols and regularly intrudes upon the property, makes unfounded accusations of tenant-caused damage or their dealings with the tenant simply amount to abuse. 

Additional concerns

No pets:  Some investors have a “no pets” policy to preserve the longevity of their investments, yet a large proportion of tenants want pets. The Australian Companion Animal Council reports that more than 60% of Australian households own a pet and of those that don’t, 53% would strongly like to own one in the future.  

Noise:   This issue frequently comes up if tenants feel the noise is “manufactured”, in that it comes from neighbours or sources such as visitors honking cars.